Order by 2pm for same-day despatch, Monday to Friday. Check the Shipping page for delivery estimates.
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Delivery Estimates
Note: If there are discrepancies in the details you provide, then your order may be delayed while we carry out additional security checks. This includes Special Delivery etc so please ensure all your billing and delivery details are correct. Email us if you need more specific information. You need to have javascript enabled in your browser to see the latest dates, incidentally. We will normally send you an email when your order leaves us. Royal Mail aims to deliver 93% of all First Class items the next working day. However, this target rarely seems to be met in our experience. There is more information on the above options at www.royalmail.com | |
Special Delivery etcSpecial Delivery does not include Saturdays. You have to choose Saturday Delivery if this is when you want your order to arrive. Royal Mail charges extra for guaranteed Saturday deliveries. | |
General notesAs a general rule, our cut-off point for same day despatch is 2pm but this can be brought forward or moved back depending on unpredicatable events such as whether the Post Office is closing early. If the time change is significant, we will alert you via the Snorestore Updates (Twitter feed) box on the left hand side of the page. If you're really desperate, phone us on 020 8861 3149 or email us via the Contact Us page and we will see what we can do. Orders placed after 2pm on Fridays and all weekend and Bank Holiday orders will be sent on the next available working day. | |
Please readDespite our best efforts, even First Class mail may take several days to get to you. This is not our fault. Please do not 'phone us the day after you placed your order to complain that it has not arrived. |
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