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Delivery and Shipping

Snorestore Shipping Information

Snorestore Shipping Information
If you choose 1st Class, Signed For or Next Working Day delivery, and we receive your order before 4pm Monday to Friday, there is a high chance it leave us the same day. Second Class items take longer to leave us and thus will take longer to get to you.
Royal Mail will deliver your order. Some options require a signature on delivery.
All delivery charges are calculated automatically by weight and size. We charge the minimum possible so there are no nasty surprises at the checkout. We hate being overcharged for postage and packing so we're not going to do it to you.
Occasionally we may upgrade your shipping class at no extra cost to you. We will never downgrade your shipping class. We do not ship to all countries. If we ship to your country, you will find it in the list when you check out.
Cheapest options: select Second Class or split larger orders into two. We may spilt orders in any case for you, as Royal Mail's compensation for lost items is only £20 and many orders are worth much more than that.

Delivery Estimates and Charges

Shipping options: the options shown below appear automatically at the checkout depending on the value of your order and where you live. Thus lower cost items will be offered all options, more expensive or bulk items will only be shown those which are appropriate for the insured value of the consignment. Not all options are available all the time.
All delivery times are a GUIDE only. You need to have javascript enabled in your browser to see the latest dates. Each Bank Holiday will add at least an extra day to the estimates below. If you place an order now, you can expect it to arrive on or before:
UK Second Class from 0.99 - the slowest option and not appropriate for urgent orders or around Bank Holidays, Christmas and Easter.
Estimated Delivery:
  • UK First Class from 1.99
    Estimated Delivery:
  • UK Signed For from 4.95. Signature required.
    Estimated Delivery:
  • UK Next Working Day by 1pm Delivery from 6.50 Signature required. NB Some locations are not eligible for NWD by 1pm.
    Delivery by 1pm on (Bank Holidays permitting).
  • UK Saturday by 1pm Delivery from 10.74 inc. VAT. Signature required.
    Delivery by 1pm on (Bank Holidays permitting).
  • UK Next Working Day by 9am from 18.36 inc. VAT. Signature required. NB Some locations are not eligible for NWD by 9am.
    Delivery by 9am on (Bank Holidays permitting).
  • Airmail Europe from 3.95
    Estimated Delivery:
  • Airmail Europe with signature and/or tracking: from 8.95. Signature on arrival means reassurance. Important: We cannot send Tracked or Signed For items to P.O. boxes, sorry.
    Estimated Delivery:
  • Airmail Worldwide from 7.95
    Estimated Delivery:
  • Note: If there are discrepancies in the details you provide, then your order will be delayed while we carry out additional security checks. This includes Next Working Day delivery so please ensure all your billing and delivery details are correct. Email us if you need more specific information.
    We will normally send you an email when your order leaves us. There is more information on the above options at www.royalmail.com.

    When will my order arrive?

    We estimate that First Class and Signed For orders will take 1-3 working days from dispatch to get to their destinations. If you chose Next Working Day delivery, then your order will be with you the next working day (which doesn't include Saturday), provided you placed your order before 4pm and that Royal Mail does its job properly. Some locations are exempt from Royal Mail's timed delivery guarantee. And of course, you have to be at the delivery address to sign for this sort of item. Second Class items can take as anything from three working days to ten days, sometimes more.
    Most items arrive within the estimated delivery time. If you have not received your item in this time, don't worry as delays do occur. Please leave 10 working days for UK deliveries and 20 working days for overseas deliveries before letting us know you have not received your item.

    Next Working Day items

    Next Working Day does not include Saturdays. You have to choose Saturday Delivery if you want to guarantee that your order will arrive on a Saturday. Royal Mail charges a supplement for guaranteed Saturday deliveries. We pass this charge on to you.
    All of Snorestore's premium shipping services require a signature on delivery. We are not responsible for delays if you are not in when the postman comes.

    General Delivery Notes

    As a general rule, our cut-off point for same-day dispatch is 4pm but this can be brought forward if events demand it. If the time change is significant, we will alert you via the Snorestore Twitter feed @snorestore. Orders placed after 4pm on Fridays, and all weekend and Bank Holiday orders will be sent on the next working day.

    Please read

    Despite our best efforts, even First Class mail may take several days to get to you. This is not our fault. Please do not 'phone us the day after you placed your order to complain that it has not arrived.
    Naturally we will happily send you a replacement order if yours goes missing but we ask you to wait at least 10 working days but no more than a month from the order date before contacting us about a late delivery. Of course, if your order is particularly urgent, you can choose Next Working Day delivery.
    We obtain certificates of posting for all orders mostly because we know Royal Mail sometimes has difficulties in meeting its own targets but also, sadly, because some people are dishonest. We always claim for lost items which requires us to pass on your details to Royal Mail's investigation department.

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