When half the office is on holiday, as they are this week, it’s asking a lot of the remaining staff to do the holidaymakers’ jobs as well as their own.
So what we usually do is reduce the range of items available on the website. They’re not out of stock and will be restored to full availability once the office is fully staffed once again. In this case that will be October 27th.
In the same vein, we change our shipping arrangements. We cut the options down to the basics (no Special Delivery for example) and we don’t promise to despatch within one working day.
In this way, we keep our staff and our customers reasonably content.