We love our customers. After all, without people like you coming here we wouldn’t have a business. We try hard to be fair (as a minimum), honest (always) and exceed your expectations (we check out our products, package them well and get them in the post fast). If, sometimes, the Blog seems a bit grumpy that’s only because the occasional customer is a cheeky pixie. Once in a while someone is simply dishonest. I’m sure all businesses come up against this, but our customers (as a group) are such a great bunch of people that it still surprises us when someone behaves outrageously. You make us smile much more often. And, we love it when you do. Thanks for your orders.