Lovely email just now from a guy who had expected his order to arrive today. Wanted know when this week it would be delivered, not cross, just wanting information. So we quickly checked on the Royal Mail tracking website and lo and behold, his order has been delivered and signed for >>>> (illegible of course, but apparently the printed name is Thomas).
So we called our customer back and gave him the information. He’s going to call Thomas himself right now. Read into that what you will.