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Privacy & Cookies

Safeguarding Your Details

Safeguarding Your Details

Snorestore is committed to protecting your privacy. We will only use the information which we collect about you lawfully (in accordance with the Data Protection Act 1998).
We collect information about you for two reasons: firstly, to process your order and secondly, to provide you with the high standard of individual customer service for which Snorestore is renowned. The type of information we will collect about you includes your name, your address, 'phone number and email address. We also obtain the IP address from which you sent your order and you may see this printed on your order confirmation details.

Cookies

First party cookies are used for tracking the contents of your shopping basket (without them you can't place an order), to store delivery addresses if the address book is used (your choice) and to store your details if you select the 'Remember Me' Option. For customers with Snorestore accounts, cookies are also used after you have logged on as part of that process.
We also use cookies - which do not identify you personally - to analyse what sort of visitors are on our site, how they found us, which pages they visited and whether or not they got as far as the checkout. We can use this information to track buying trends, popular pages, and whether a marketing campaign results in an increase in visitors/customers, for example. All of this is normal on an ecommerce site. We don't know who you are unless you tell us - cookies will not give us this information!
You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Other ways to limit how your browsing is tracked include the "Do Not Track" setting which can usually be found under Tools | Privacy on some browsers, and opting out of being shown certain ads. Snorestore does not show you third party ads.

Data collected by this site is used solely to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service

New regulations mean that we now have to ask explicitly for your permission to store any data or use it for tracking purposes as you progress through this website. The regulations can be found here: http://eur-lex.europa.eu/LexUriServ/LexUriServ.do?uri=CELEX:32002L0058:EN:HTML.
If you do not agree to cookies being used in this way, then you must leave the website immediately. Remaining on this website, browsing through products and sections, adding an item to the basket and continuing to the checkout will be considered explicit acceptance of the regulations.

Marketing

We do not send random marketing emails to personal email addresses (spam). We email you to confirm despatch of your order, or in response to your queries. Occasionally, we email existing customers who are signed up to our newsletter with updates on the Snorestore range, discounts, and offers. You are welcome (really - we won't take offence) to refuse any marketing email from us - simply use the unsubscribe link in your newsletter email. We know how annoying it is to receive junk mail or spam so we're happy to assure you that we will never knowingly pass on your details to anyone else, let alone sell them.

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